Macksville Medical Centre attends the highly successful ‘Agents of Change’ Conference

The Macksville Medical Centre’s Practice Manager, Casey Shorter, recently returned from the highly successful ‘Agents of Change’ Practice Staff Conference 2025. The conference was held at NEX Newcastle on the 14th and 15th of March. This bi-annual event, hosted by the Hunter, New England and Central Coast Primary Health Network, drew 180 practice staff from across NSW, and offering two days packed with presentations and workshops delivered by keynote speakers sharing a wealth of knowledge & conducting educational activities.

There were industry specific trade tables to visit throughout the two day event, opportunities to chat with industry experts, networking opportunities, as well as a Gala dinner on the Friday evening.

Throughout the conference attendees were encouraged to explore various strategies to increase sustainability and viability, maximize profitability, and effectively incorporate digital health technologies to enhance business efficiency. Speakers gave presentations on workforce recruitment, development and  fostering workplace culture, with interactive sessions focusing on the importance of providing equity of access and improving the patient experience, reinforcing the commitment to inclusive patient care.

Ms Shorter found the conference incredibly beneficial, saying,

“The conference provided practical tools and insights that can immediately be implemented at Macksville Medical Centre, and gave me invaluable opportunities to network with colleagues and peers and sharing essential knowledge and strategies.”

“These learnings will enhance our practice’s efficiency and patient care. I am confident that the knowledge gained will enable us to implement positive changes within our practice, ultimately benefiting both our team and patients.”

Did you know?

The Macksville Medical Centre is fast approaching 50 years of caring for our local community. Their team of general practitioners and registered nurses have a widespread skill set focusing on chronic disease management, children and adolescent health, mental health and skin cancer management.

The Centre also has allied health services that operate from the premises. They compliment our existing services and provide our community with a central hub of much needed services including hearing examinations, psychologists, an early child health, development and learning support organisation and a free outreach legal service.

If you’d like more information on any of the services available at the Macksville Medical Centre give us a call on 02 6568 1155.